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When this issue occurs, mouse and keyboard input become unresponsive within the session, requiring users to disconnect and reconnect","workaround":"","applies_to":""},{"title":null,"symptom":"After installing the January 2025 Windows preview update ( KB5050094 ) and later updates, users might experience unexpected disconnections with Remote Desktop Protocol (RDP) sessions, including Remote Desktop Services (RDS). We've observed a significant increase in reports of this issue following the release on the March 2025 Windows security update ( KB5053598 ).Users might notice their RDP sessions unexpectedly disconnecting after 65 seconds when establishing UDP-based connections from Windows 11, version 24H2 devices to RDS deployments running versions Windows Server 2016 or earlier. Resulting from this issue, users might experience frequent disconnections from their Remote Desktop and RD","workaround":"","applies_to":""},{"title":null,"symptom":"Remote desktop might freeze","workaround":"This issue was resolved by Windows update released April 8, 2025 ( KB5055523 ). To keep your device performing at its best, make sure you have the latest update for your device. It contains important improvements and issue resolutions.","applies_to":""},{"title":null,"symptom":"Remote desktop might disconnect","workaround":"This issue is addressed in KB5053656 . IT Admins If you have an enterprise-managed device and have installed the update released March 27, 2025 ( KB5053656) or later, you do not need to use a Known Issue Rollback (KIR) or a special Group Policy to resolve this issue. If you are using an update released before March 27, 2025, and have this issue, your IT admin can resolve it by installing and configuring the special Group Policy listed below. The special Group Policy can be found in Computer Configuration > Administrative Templates. 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